We have a 14 day 100% satisfaction policy.
If there are any issues or you're not satisfied with the product, we do offer a free Hassle free exchanges and/or returns as long as you contact us 14 days after you have received the item.
How does it work?
If you feel you purchased a vaporizer that doesn’t fully meet your expectations, we want to know about it, and offer the option to connect with one of our vape experts so we can get it right. We’ll honor our 14 Day Satisfaction Guarantee as long as you contact us within that time frame, so no worries if, after a conversation with one of our experts, you still want to exchange your vaporizer or ask for a refund.Need help with your vaporizer?
Simply, click the chat bubble to the bottom right and a Vape Expert will contact you ASAP.